The owner of this website www.secretcentralamerica.com is the Central America Tourism Agency (CATA), non-profit international organization, with registered office at Calle José Abascal No. 15, 28003 – Madrid, Spain, and with a subsidiary in Central America, with physical address in Ciudad Merliot, Antiguo Cuscatlán, SICA Building, San Salvador, El Salvador.

The access to and use of this website is free of charge -with the exception of those specific services that may be established with a cost- and requires acceptance of the general conditions of use. This legal information is completed with CATA’s privacy and personal data protection policy.

For any consultation or contact with CATA, users can communicate through the following telephone numbers in Madrid, Spain: 902 021 394/914 473 790, and in San Salvador at (503) 2248-8800, or at the following email address info@visitcentroamerica.com.

Content and Revisions

While CATA uses reasonable efforts to ensure all information on the website is accurate and current, such accuracy and currency cannot be guaranteed and your reliance thereon is at your own risk. All content is subject to change without notice.

No Warranty Or Representation

Nothing on this website shall add to or change any contract for products or services you may have with CATA, its partners, suppliers or affiliates. Neither CATA, its employees, agents, digital agencies and other representatives, nor any other party involved in creating, providing or delivering the information on this website is liable for any direct, indirect, incidental, special, consequential, punitive or other damages whatsoever, arising out of or in connection with your access to or use of this website including, but not limited to, business interruption and loss of use, data, information or profits (regardless of the form of action, including but not limited to contract, negligence or other tortious act). This limitation applies even if CATA has been advised of, or foresees, the possibility of any damages occurring. Without limiting the foregoing, everything on this website is provided to you “as is” without representation, warranty or condition of any kind, either express, implied, or statutory including, but not limited to, implied representations, warranties or conditions of merchantability, fitness for a particular purpose, durability, title, non-infringement of intellectual property rights, or inter-operability of products and services.

Use Of Information

You agree not to use any information on this website or linked to this website in any claims, proceedings, suits or actions against CATA, its employees, agents, digital agencies, representatives, partners, suppliers or affiliates.

Links To Other Sites/No Endorsement

Throughout this website, for your convenience and reference only, CATA provides links to or embeds information from other third party websites, including in relation to air carriers, accommodation, restaurants and other tourism related businesses, facilities and events. These websites are independent from CATA and CATA does not endorse, recommend, control or make any representations, warranties or conditions concerning their contents or links or any such businesses, facilities or events themselves.

It is your responsibility to verify any information contained within linked websites before relying on it. Also, the information contained in the links may be changed or updated at any time without notice. Linked websites are likely to have their own terms and conditions that you should locate and review and any personal information collected from you at such websites is collected solely by that website provider in accordance with their own privacy policies.

For example, CATA uses a third-party service, Google Maps, for locator maps. See the Google Maps Terms and Conditions that apply to your use of embedded Google Maps information.

Copyright

The materials and information provided on the website are owned or used under license by CATA (unless otherwise noted), and protected by domestic and international copyright and other laws.  It may not be reproduced or redistributed without the prior written permission of CATA or other owner(s).

Consent

You hereby authorize CATA to collect and retain all relevant information relating to your access to and use of this website. You further authorize any third party service provider acting on CATA’s behalf to provide CATA with such information, and CATA’s indirect collection of any of your personal information from our service providers. This consent is effective on and after the date of information collection and does not expire.

Viruses

You must not input or upload any information which contains viruses, Trojan horses, worms, time bombs or other computer programming routines that may damage or interfere with the performance or function of the website.  CATA assumes no responsibility or liability for any damages to, or viruses that may infect, your computer equipment or other property in connection with your access to or use of the website or your downloading of any data, text, images, files or other materials from the website.

Indemnification

You agree to defend, indemnify and hold CATA, its employees, agents, digital agencies and other representatives harmless from any and all liabilities, costs and expenses, including reasonable legal fees, arising from any violation of these terms and conditions by you, or in connection with your access to or use of the website.

Waiver

CATA’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or rights contained in these terms and conditions.

Privacy Policy

CATA offers a selection of websites, including international websites, designed to help people find information about travel and vacation experiences in Central America (Guatemala, Belize, Honduras, El Salvador, Nicaragua, Costa Rica, Panama and Dominica Republic) and participate in a variety of tourism-related services.

We at CATA are committed to protecting the privacy of everyone who uses our services. Any personal information provided to us through the website is collected, in compliance with the provisions of Organic Law 15/1999, of December 13, Personal Data Protection (hereinafter OLPD) and Real Decree 1720/2007, of December 21, which approves the Regulations of development of the OLPD (hereinafter RDOLPD), CATA would like to inform the user of the www.secretcentralamerica.com website the policy regarding the treatment and protection of personal data of those who voluntarily communicate through the info@visitcentroamerica.com electronic mail, fill out forms to collect data, or use any other service offered on the website that involves the communication of your personal data.

CATA informs the user of the website that this privacy policy contains all aspects related to the processing of personal data that CATA carries out as responsible for it. If the user – after reading this document – continues using the services, he/she will be expressing acceptance of this privacy policy, and the processing of personal data. Otherwise, the user must leave the website.

The user is informed that any processing of personal data will fall under the scope of the current legislation on data protection in Spain, established by the OLPD and its complementary and development regulations.

For this purpose, personal information will be understood as any information concerning identified or identifiable natural persons – including the data of the electronic mail and/or the IP address in the case in which they unequivocally identify the interested parties,- and per user, any person identified or identifiable that communicates his/her personal data by email, completing data collection forms, use of any service offered on the website that involves the communication of personal data to CATA and/or any other form of communication of data to the aforementioned entity.

When CATA collects personal information on this website www.secretcentralamerica.com, we identify the:

• purpose for collecting the personal information;
• legal authority for collecting it; and 
• title, business phone number, business address and, in some cases, e-mail address of an employee who can answer questions you may have about the collection of information.

What Personal Information We Collect and How We Use It

When someone visits the website www.secretcentralamerica.com, our web server automatically collects a limited amount of standard information essential to the operation, security and evaluation of the website. This information helps us to make our website more useful to visitors and includes the:

• Internet domain and Internet Protocol (IP) address from computers that access our website;
• type of browser and operating system used to access our website;
• date and time our website is accessed;
• pages visited;
• address of any websites linked to; and
• content downloaded from our website.

While some of this information does not identify who people are, other information (e.g. Internet domain names or the IP addresses of Internet service providers) may provide identification. The extent of personal identification depends on the naming standards followed by the Internet service provider. You may wish to check with your provider to inquire about their policies and practices in this regard. CATA does not use this information to identify individuals who visit www.secretcentralamerica.com unless required to do so as part of an internal investigation or other law enforcement purpose.

Any personal information provided to us is used for the purpose for which it was collected or for a use consistent with that purpose. At any time, you may request that we stop communicating with you.

Links to Other Websites

The website also provides links to external third party websites that offer information on tourism-related products and services that they or other third parties offer. These websites may be operated by other government agencies, non-profit organizations or private businesses. CATA is not responsible for the personal information collected by, or privacy practices of, those external websites. We strongly encourage users to review the privacy policy for each external website before submitting any personal information.

Cookies

Cookies are small pieces of data that web pages place in devices (e.g. computers or mobile phones) to assist in returning to that page. CATA uses cookies to track activities on our website to help us identify what tourism-related products and services consumers are interested in, so that we may continually work towards providing useful and relevant content, and to provide a more personalized experience. It is possible to change the settings on a web browser to deny cookies or to warn when cookies will be deposited.

We may allow our service provider to place cookies on your devices and collect the IP address of your devices, which provides our service provider with your general location data. Our service provider may use this data to serve you with advertisements, on our website or elsewhere online, and to report to us on an aggregated basis on the effectiveness of our advertisements at inspiring tourists to travel to Central America and provide us with statistics on visitors to Central America (for instance, where they are coming from).  In order to do so, our service provider may combine your IP address with other information that our service provider has obtained from other sources, as permitted by law.

If you wish to opt out of third party cookies that allow us to serve you with advertisements and collect aggregate information on your Website viewing behaviour, click here to get information on how to customize your Web browser’s cookie settings.

How Long Information Is Retained

The length of information retention varies in relation to the nature of the service provided. We keep information for the length of time necessary to fulfil the purpose(s) for which it was collected or as otherwise required by law. 

Changes to Our Privacy Policy

CATA may, from time to time, review and revise its privacy practices and our website privacy policy.  Your continued use of the website shall be deemed to be your conclusive acceptance of CATA’s privacy policy as modified from time to time.

Who Can I Contact About CATA’s Privacy Policy or the Collection/Use of Personal Information?

General questions or comments about our online privacy policy can be directed to:

info@visitcentroamerica.com and specify Secret Central America website.